Open Letter to Heather

I know that Heather watches this blog.  I tried to post a response to her comment on her blog however it would not allow me to post, so I will post it here:

Heather:

You said:

3)  A person commented privately, asking why I hadn't tried to settle with Lillian.  Apparently that person did not fully read my blog.  As proven below, I sent out certified letter in April within 5 days of hearing that there was an issue (through 3rd party), offering apology and settlement offer.
It was later returned after a significant amount of time.


Heather, regarding the certified letter, you have never once posted what you sent.  Where is a copy of this apology/settlement letter?  You have never posted it.  No one knows really what was in that certified letter, you have never shown it.  All you can say is that you sent SOMETHING.  No one has ever publically seen it.  At this point, does this really matter?????

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Heather said:
I also offered a settlement offer through Kristine Alessio, which essentially offered approx $1000 towards vet bills, my apology that something happened to the cat, and the immediate signing over of registration papers.  Lillian did not agree/accept and that was within the last week.


Heather, why should I pay the vet bills to bring Sable to a healthy condition.  This was a condition you guaranteed in the contract.  I didn't make her sick.  I was to receive a healthy cat.  I didn't.  What is this $1000 you keep saying that I owe you?  I don't owe you $1000.  As I have said many times, it is $700 due to you when and if Sable became pregnant.  You even show that on your contract that you posted so I don't get where you are getting $1000 from????  I was willing to credit the $700 EVEN though she is not proven so I was giving you that credit before it was even due.  Also, I was giving you the credit for the chargeback that went through.  The pending chargeback was also being credited which left a balance on the vet bills that you would owe me of $229 (this after giving the papers) and I was also willing to credit that just because $229 isn't worth fighting over but you are the one that stopped the negotiation not me over that $450 pending chargeback.  All this crap over $450 when I had already conceded money that I really am not responsible for just to resolve this situation but then you are the one that stopped negotiating, not me.  I believe the chargeback is being credited to me so all the objections you made were for nothing.  

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Heather said:
I also have a settlement offer in the public blog posted below.

Heather, what is your offer?  I have laid out very clearly on my blog what the settlement offer I have made.  It requires no further payout on your part outside of what is currently in process, I thought it was a pretty damn good deal considering.  The $450 is going to be credited to me by the credit card company.




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Heather said:
As I have shown, I have literally been trying to work with Lillian and reach a settlement for the last 3+ months.  It is unfortunate that it has escalated to this point and it is disgusting to read rude and unwarranted comments about my family, cats, home. 
The only "complaint" posted from a previous client doesn't even pertain to me.  The person I sold a cat to (2 years ago) illegally resold her to a third party.  That 3rd party is NOT my client and that is why both comments were made "anonymously." 


Heather, regarding your family...your mom did that to herself.  She has harrassed me via emails and blog postings lying through her teeth.  I have a right when someone is calling me a liar to show who the real liar is.  She should have stayed out of it if she couldn't be honest.

Part of what ticks me off about you so much is your lying.  YOu don't help yourself by doing so.  You have not tried to work with me at all.  YOu sent one certified letter that you will not post, that you CLAIM was a settlement and apology but you won't post it.  Outside of that letter, you have never once contacted me after finding out Sable was sick.  Not once.  If you can show otherwise with hard evidence and not just words, I would be very interested in seeing it.

I am telling you now for all to see, I am prepared to work on a settlement with you. I have tried 3 times to resolve this with you and you have rebuffed or rejected each attempt. That would put the ball in your court.  I do have more documents to post.  I will hold off for a period of time in the hopes that you choose to settle this however I feel if you are not willing to settle, then I have a right to post my unhappiness with our business and warn others of how I have been treated.

Let me know if you would like to work on a settlement. 

Lilli